Why we are the best?
What good it is that you sell products but look no further? We at USP believe that product sale is not the end of a transaction… rather, it is the beginning of a profound interaction with the customer in getting to know him/her better over a period of time… so, we decide that we walk the last mile with him/her to ensure complete satisfaction, by providing excellent post‐sales and technical support, assuring him/her that we are always by his/her side!
Choose from a wide range
The more challenging an application gets, the tougher the solution… so, what does this mean to us? Give the customer a great variety to choose from… never restrict the customer into thinking: Is this all there is? So, a great product range means a wider spectrum of solutions for the customer and, we are there precisely for this! Now, isn’t this delightful?
Perfect understanding In‐depth expertise
When we listen to the customer, we know their requirement and our in‐synch market approach enables providing the right solution to the application in question. Over the years, our experience ‐ when on the ‘drawing board’ as well as on site ‐ has taught us to be right first time, right every time. This evolved expertise has earned us a near zero‐defect track record that is evidently seen in over 4000 installations all over India, ably complemented with our after‐sales and tech support. The result? Delighted customers, an impressive brand recall and following (obvious in the number of repeat orders that we get!)
A lasting relationship
With this approach of ours, what else will the result be but a great, long‐lasting customer bonding? Well, when we promise what we’ll deliver and, deliver what we’ve promised, it can only get better and better ‐ both for the customer and for us!